Web Based Helpdesk Software from PAI Web based help desk systems from PAI providing call tracking facilities on the internet. Free evaluation software from their demo center. http://www.rhesolution.com/

TiFiC digital support systems Artificial intelligence, remote diagnosis and repair with a pedagogical, user-friendly interface. Partner relationships are caring and collaborative. http://www.tific.com

Avante Solutions Offers the HEAT software package for help desks. http://www.avantesolutions.com

NetWorld UK Helpdesk Provides range of scalable Windows-based helpdesk software with extensive third party integration capability. http://www.thenetworlduk.net/Sunrise_Software/Sunrise_Menus/sunrise_help_desk_software_menu.asp

Fused Solutions Web-native Helpdesk solutions for multi-tenant, multi-tiered, multi-location CRM applications. http://www.fusedsolutions.com/

CallcentriX Focuses upon Call Centre and CRM solutions, reselling for a variety of partners. http://www.callcentrix.com.au

Acacia Allows support calls and jobs to be logged for anything ranging from help desks to problem tracking with products and services. http://www.helpdesksoftware.com.au/

NetSupport Limited Remote control help desk and other software. http://www.netsupportsoftware.com

The ITIL Call Center Presentation A presentation covering the management of call center help desks using the ITIL methodology. http://www.help-desk-world.com/ccpresent.htm