Encore Interactive Solutions Offers traditional telephone and web-based CRM solutions. http://www.encoreinteractive.com

iSeva, Inc. Provider of eCRM technology and services. http://www.iseva.com/

eGain Communications Corporation Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web. http://www.egain.com

Zerotouch Provider of web based customer service solutions. http://www.zerotouch.com

Khaos Control A complete and customisable CRM system that links into eCommerce solutions http://www.khaoscontrol.com

Connect Care Developers of enterprise wide CRM software solutions. http://www.connect-care.com/

E-Commerce Support Centers, Inc. Provider of live, customer service solutions to Internet-based commerce companies, offering 24/7 customer and tech support on client Web sites. http://www.e-comsupport.com

SplashDot Customized customer engagement solutions for Web sites. http://www.splashdot.com

Kana Communications E-Business infrastructure solution for online customer interaction. Scaleable solution to manage high volumes of e-mail and Web-based customer communications. http://www.kana.com

Livehelper.com A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP. http://www.livehelper.com

Windsail Technologies LLC Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation. http://www.windsailtech.com

Dacon Software Live customer service product with open connectivity to legacy CRM systems. http://www.daconsoftware.com

Mindfabric Provides next-generation customer interaction software solutions for global enterprises. http://www.mindfabric.com

Achiever Supplier of CRM, eCRM and e-business software solutions. http://www.achiever.co.uk

Quicksilva Interactive Solutions Provides CRM, eCRM, content management and database integration solutions and consultancy. http://www.quicksilva.co.uk

GoldCRM, Inc. Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackbery RIM paging system. http://www.goldcrm.com

Infowavz International CRM outsourcing company delivering rapidly scalable live multimedia customer support services on a 24x7 basis. http://www.infowavz.com

Alto CRM Consulting Provides customer relationship management solutions and training with GoldMine and SalesLogix CRM software. http://www.altocrm.com

Channelflex Develops solutions for channel automation for partner relationship management. http://www.channelflex.com/

Salespage Limited Developers of web-based CRM solutions. http://www.salespage.co.uk