Nielsen, Jakob: Papers and Essays Online papers by Jakob Nielsen. http://www.useit.com/papers/

Nielsen, Jakob: Frames Suck Most of the Time Why frames are usually a very bad idea. http://www.useit.com/alertbox/9612.html

Nielsen, Jakob: Web design vs. GUI design Designing for the Web is different from traditional user interface design. Fundamentally, the designer gives up a lot of control to the user - get used to it: WYSIWYG is dead http://www.useit.com/alertbox/9705a.html

Nielsen, Jakob: Feedback From Users of an Archive How to collect usability data from site users, using a historical archive as the case study. Keep surveys simple, collect data from real-world usage, and get feedback from friends of the site. http://www.useit.com/alertbox/990110.html

Nielsen, Jakob: Guerrilla HCI Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier http://www.useit.com/papers/guerrilla_hci.html

Schaffer, Eric: How to Develop a Corporate Intranet Standard -- PDF File From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader. http://www.humanfactors.com/downloads/webstandards.pdf

Rosenfeld, Louis: Information Architecture Revealed Interview with Louis Rosenfeld. http://webword.com/interviews/rosenfeld.html

Various: WebWord Interviews with the Experts Site includes usability articles written by John S. Rhodes. This page is a good starting point. http://webword.com/interviews/index.html

Nielsen, Jakob: Print design vs. Web design Dr. Jakob Nielsen highlights key differences between designing for print and designing for the web. http://www.useit.com/alertbox/990124.html

Schaffer, Eric: How to Develop an Effective GUI Standard -- PDF file From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader. http://www.humanfactors.com/downloads/guistandards.pdf

Krug, Steve: Advanced Common Sense Steve Krug, author of Don't Make Me Think! A Common Sense Approach to Web Usability, provides consulting services including expert reviews of existing sites and new designs, usability workshops, and usability testing. http://www.sensible.com/

Veen, Jeffrey: Homepage Jeffrey Veen is the author of "The Art & Science of Web Design". His home page features details of the book and other links. http://www.veen.com/jeff/

Tognazzini, Bruce: First Principles Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services. http://www.asktog.com/basics/firstPrinciples.html

Nielsen, Jakob: Site Map Usability Most site maps fail to convey multiple levels of the site's information architecture. In usability tests, users often overlook site maps or can't find them. Complexity is also a problem: a map should be a map, not a navigational challenge of its own. http://www.useit.com/alertbox/20020106.html

Szuc, Daniel: Usability in Hong Kong Interview detailing the approach to web usability in Hong Kong. http://webword.com/interviews/szuc.html

Nielsen, Jakob: Multimedia Guidelines A broad set of guidelines for multimedia on the web. http://www.useit.com/alertbox/9512.html

Schroeder, Will: Testing Web Sites with Eye-Tracking Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site. http://world.std.com/~uieweb/eyetrack1.htm

Norman, Don: Human Centred Design Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen http://www.jnd.org/dn.mss/hcd_website_design.html

Rosenfeld, Lou: Is Less Really More? When it comes to the usability factor of tables of contents, is less really more? http://www.ddj.com/documents/s=2890/nam1012433856/

Morville, Peter: Building a Synonymous Search Index Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site. http://www.ddj.com/documents/s=2879/nam1012433844/