The Balanced Scorecard Institute Collection of literature on the application of the "Balanced Scorecard" approach in the public sector in the US. http://www.balancedscorecard.org

US State-Local Gateway Rich source of material on re-engineering and public sector best practices across the US. http://www.statelocal.gov

Public Sector Continuous Improvement Site Clemson educational site with major continuous improvement models such as Demings. http://deming.eng.clemson.edu/pub/psci/

Office of the Secretary of Defense Quality Management Office Includes the Extensive Best Practice Database, library, training materials, Small Business Guidebook and other resources. http://quality.disa.mil/

Advanced Marketing Research as a Strategic Imperative Details on Frost & Sullivan's, executive summit. Offers registration and event information. http://conferences.frost.com/AMR