A Gentle Introduction to Agents This is a tutorial on agents with particular emphasis on applications in the telecommunications industry. http://www.magma.ca/~mrw/agents/

Where Do Intelligent Agents Come From? "Researchers at Indiana University (IU) are part of a growing community that believe that the dumb-agent approach will both enable Artificial Intelligence (AI) researchers to build more intelligent systems and enable cognitive scientists to study intelligence more broadly." Published in Crossroads, the ACM student magazine. http://www.acm.org/crossroads/xrds5-4/dumbagents.html

DavidReilly.com: Software Agents An informal and brief overview with links to more information. http://www.davidreilly.com/topics/software_agents/

Agents That Reduce Work and Information Overload Link to an introductory article by Pattie Maes, a renowned researcher on software agents. http://agents.www.media.mit.edu/groups/agents/resources/

MSc in Intelligent and Multi-Agent Systems A postgraduate programme of study offered by the University of Westminster, UK. http://www2.wmin.ac.uk/oreillyp/imas.html